canon mf scan utility cannot communicate with scanner

I have two perfectly operable scanners and I would like to use them again.Īny suggestions would be gratefully received. I have restarted the computer, disconnected and restarted the scanners in various ways.

When I download the drivers software from Epson and reinstall the Scanners are not listed in my Printers and Scanners section of System Preferences. Make sure you have your scanners drivers installed. I found in an online search that some Canon users have had similar issues with 10.13.6 and scanners so it looks likely to be a Mac update issue.Īdmittedly not the latest but Epson has drivers all the way up to Catalina for these models so they are not obselete.Īfter updating my Mac OS 10.13 to version 10.13.6 now the scanners will not work. I cant select my scanner Make sure your scanner is plugged in, turned on, and connected to your computer. The product with the name Canon xxx Series corresponds to the product connected with a USB cable. Solution This message indicates that, either the scanner is not connected, or the wrong scanner is being selected on the IJ Scan Utility. Click on the drop down box beside Product Name.

Make sure the Document Language in the Settings (General Settings) dialog box matches the document language.Espon scanners disappeared and reinstallation not working after Mac 0S 10.13.6 Update Apple seems to have done something with its update for Mac OS 10.13.6 to disable my scanner software or its re-installation. Solution This message indicates that, either the scanner is not connected, or the wrong scanner is being selected on the IJ Scan Utility. Text that is not supported for detection is scanned. The Document Language setting does not match the document language.

Make sure that the following conditions do not apply. Grant access permission to the specified folder. You do not have the required privileges to access the specified folder. The disk space is insufficient.ĭelete unnecessary files on the hard disk and scan again.Ĭheck the access permission on the folder in Folder to Save Temporary Files in the Settings (General Settings) dialog box or Save in in the corresponding Settings dialog box. Reinstall MF Drivers from the Setup CD-ROM or our website.Ĭannot complete the scan. Restart the computer, then try again.Ī scanner driver supporting this software is not installed. The memory required to start MF Scan Utility cannot be obtained exit other applications.Ī required file is missing or corrupted, or settings ar in correct.ĭelete MF Drivers, then reinstall MP Drivers from the Setup CD-ROM or our website.Īn internal error has occurred. Exit other applications to increase available memory.

Canon mf scan utility cannot communicate with scanner